Media.
Discover the latest insights, news, product updates and industry trends from the CXperts.
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Building Strategic Self-Service Into Your Customer Journey
When you search Google for most products (or anything really) and then click on the VIDEOS section of the search results, the most common videos
Size Matters: The Top Tier CX Suppliers Can’t Always Compete
For the past two decades, I have worked for one of the giants of the customer service industry. Today I’m at Nearsol and enjoying my new role
Guatemala Can Help Your Customer Service To Achieve Post-Covid Resilience
The Covid-19 pandemic has dramatically forced an emphasis on resilience across the customer service sector. It has become critical to create a customer service environment
Adapting to the New Reality: Our Big Picture Work From Home Strategy
In response to the COVID-19 pandemic, contact centers around the world are pivoting to a work-at-home (WFH) model, representing an unprecedented operational challenge for the BPO industry.
Facing COVID-19 Head-On in CXperts Contact Centers
CXperts is a growing, global contact center services company. We are proud of our track record of expansion in the Americas and Asia over the