Discover the latest insights, news, product updates and industry trends from the CXperts.
Outsource These Tasks to an Offshore Healthcare Team If there’s anything anyone should never get wrong, it’s healthcare. Now more than ever, the healthcare industry
Artificial Intelligence or AI is taking an ominous turn. Will AI take the place of call center representatives? Does this spell unemployment for millions? What
Great visions begin in the boardroom. But cascading this vision down to the front line and making it happen are the real challenges. Take the
The 19th Annual Customer Contact East (A Frost Sullivan Executive MindXchange) program was held April 23-26, 2023 at the Marriot Harbor Beach Resort and Spa,
Not too long ago, having a global outsourcing base in the Philippines was a hush-hush competitive advantage for many global businesses seeking to scale. But
CXperts joins the world in celebrating the International Day of Happiness! (Yes, the day exists and has been a global celebration since 2013!) Today, March