Belize
The only English-speaking country in Central America, Belize offers an English-first workforce with over 50% fluent in Spanish. Strong telecom and North American proximity make it a smart, cost-effective nearshore destination for high-quality CX.
Why It Works
English-first with natural neutrality, and strong Spanish bilingual capacity
Cost-effective: 60–80% lower than onshore US/Canada centers
Shared time zone with U.S. Central, facilitating real-time operations
Belize
Insights
16,000–20,000+ employed in BPO/outsourcing (2023–2025)
Sector drives ~$150M+
in annual wages
Trusted labor regulations, data security, and transparency
Government-backed tax holidays and streamlined licensing for BPO investors