A global BPO leader, the Philippines offers a large, skilled workforce with strong English proficiency and a Westernized culture. Known for its friendly service, government-backed IT-BPM support, and proven scalability, it remains a premier hub for global customer care.
Neutral-accent English, an empathy-driven service culture, and a mature BPO ecosystem in Manila & Iloilo, built for always-on support.
IT-BPM industry
revenue (2023)
Employed in
BPO sector
Annual
Graduates
Incentives for outsourcing firms