At cxperts, service doesn’t stop at the end of a shift or within the four walls of a contact center. For us, service is both a profession and a calling, one that extends naturally into the communities where we live and work.
Service Beyond the Center
Every day, our teams deliver customer experiences that build trust and loyalty. But the same qualities that make our people great at CX, empathy, compassion, and a genuine desire to help, also inspire them to give back outside of work. Volunteerism is not an initiative at cxperts; it’s a reflection of who we are.
Rooted in Culture
In Latin America, community and generosity are deeply ingrained values. Our cxperts LATAM team has always embraced this spirit, seeing each act of service as a chance to strengthen the bonds that connect us. Giving back isn’t a program, it’s part of our culture, woven into the way we approach both life and work.
A Gesture of Hope
This September, our cxperts Latinoamérica team partnered with Fundación Ronald McDonald to bring a gesture of hope to families at Guatemala’s Hospital Roosevelt. The experience wasn’t about donations or numbers , it was about sharing our time, presence, and compassion with people who needed encouragement. For our volunteers, it was a reminder that even small acts of kindness can make a lasting impact.
Why It Matters
When we give back, we don’t just support our communities, we also nurture the same values that drive our business: empathy, resilience, and human connection. These experiences remind us that our greatest strength lies in our people, and that true service is measured not only in metrics, but in moments of care.
Culture That Drives Success
This culture of service is also what sets cxperts apart in the world of outsourcing. The same dedication and empathy our teams bring to community work are what fuel stronger client partnerships, better customer experiences, and lasting results. When our people thrive, our clients thrive, because success built on shared values is success that lasts.
Talk to us.
Cxperts is a global customer support partner delivering high-touch, omnichannel CX solutions for brands of all sizes. With operations across the USA, Mexico, Guatemala, Belize, Colombia, and the Philippines, cxperts provides scalable, cost-efficient onshore, nearshore, and offshore support without compromising quality.
As a trusted extension of every brand we represent, we deliver expert customer support tailored to your industry—whether eCommerce, healthcare, BFSI, or other key verticals. Our team brings deep domain expertise, operational agility, and a relentless focus on satisfaction, one interaction at a time.
Let cxperts be your edge in today’s experience-driven market.
Learn more at www.cxperts.us
