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A few months ago, Company X launched its version of a “smart” cordless vacuum cleaner with all the bells and whistles.  As advertised, it did

Organizations and global businesses have been re-engineering their customer experience journeys by providing unique but impactful interactions between businesses and clients. Here’s what CXperts can

In today’s remote work environment, keeping a handle on culture can feel like trying to hold sand in your fingers. Considering how teams are often