Customer Service Representative – Iloilo Pioneer Account

Overview:

This is a fast-paced customer service environment. You must be efficient, productive, and
thorough when assisting members over the phone. Strong computer skills are essential, along with a
focus on patient needs and adaptability to changes.

Required Requirement:

•  Minimum high school graduate.
• Minimum of 3+ years of combined education, work, or volunteer experience (including health-
  focused organizations).

Preferred Requirement:

• Health care/insurance experience (knowledge of medical terms, health plan documents, or
  benefit design).
• Social work, behavioral health, disease prevention, health promotion, and behavior change
  (supporting vulnerable populations).
• Sales or account management experience
• Customer Service Experience”