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September 2024 (1)
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Cxperts CSR Tied Closely to Dedicated Customer Experiences
https://cxperts.us/wp-content/uploads/2024/09/GK-Saint-Rose.mp4 Damage to infrastructure in Luzon and the Visayas caused by typhoon Enteng has gone past P139 million. The DPWH or the Department of Public
Defining Customer Experience. Getting to the Heart of It All
In a bustling city, known for its tech-savvy residents, lived a man named Alex. He was a gadget enthusiast, always eager to try out the
Insights into the Strategies of the World’s Most Reliable Names
We love to connect. Whether its an interaction via social media or real time over a cup of coffee, we know that people have a
What Businesses and BPOs Need to Know about the Modern Customer
What does today’s customer “look” like? We love those viral Karen videos… those raw footages that get on our nerves but are so satisfying to
Discover Why Every Business Needs a Contact Center Today
The quick answer is YES. There are quite a few who manage to be “off-grid”. Small firms and single proprietorships may manage client relations directly
Is Your CX Protocol Ready for 2025?
When asked what life will be like in 2025 after the emergence of the worldwide pandemic and other catastrophes in 2020, around 915 inventors, developers,
Enhancing Business Growth with Effective Back Office Operations
What can a back office operations model do for your business? Back office operations are essential for a wide range of businesses across various industries.
Get Your Back Office Operations Right From the Get Go.
Back office Storytime… One of our clients, Company LMN (name withheld for confidentiality) was formerly located in the center of a vibrant metropolis in the
The Importance of Back Office Operations to Business Success
In today’s fast-paced corporate environment, customer-facing activities—sales presentations, marketing initiatives, and client interactions—frequently get attention. However, behind the scenes, a powerhouse that keeps everything running