Discover the latest insights, news, product updates and industry trends from the CXperts.
So you’ve been paying attention and are currently (and consistently) giving your clients the exceptional customer experience they deserve. A decade ago, this “leave your
Yay or nay? Nowadays a product that works is no longer enough. Businesses get the nod based on the level of customer service they provide.
People are profoundly social. Our need to connect with others is so much a part of our DNA that we are wired to interact and
2022’s hottest marketing technique came in the form of loyalty programs. As the world battled to recover from the pandemic’s lasting supply chain problems and
The success of every company depends on the quality of its customer service. Improved customer service can do wonders for a company’s bottom line, online
Profitability in business is directly proportional to the level of client satisfaction. Because of the intense competition in today’s market, many businesses place a high