Work From Home

At CXperts, we’re taking customer experiences to new heights with our fully cloud-based contact center platform, ensuring top-notch service at all times. Embracing the Work From Home model isn’t just a stellar business continuity strategy; it’s a cost-effective, long-term solution for all your customer service demands.

CX providers have transitioned from traditional brick-and-mortar setups to remote, Work-From-Home structures, offering brands the dual advantages of business continuity and disaster recovery. Thanks to our expansive remote reach, we can tap into a diverse recruitment pool, enabling us to deliver multilingual support whenever needed.

CXperts leads the charge in this transformation, offering adaptable, scalable, and budget-friendly work-from-home solutions across numerous global spots. Leveraging state-of-the-art cloud analytics, we consistently meet key performance metrics, ensuring stellar customer experiences with each interaction.

Leveraging cutting-edge technology, we provide secure and dependable CX from our virtual setups, making our work-from-home model just as effective as our in-center approach. Moreover, the savings we achieve are directly passed on to our partners, all while maintaining the unparalleled quality of our services.

Our work-from-home CXperts thrive in the remote setting, and their job satisfaction is evident in every interaction. Remember, when our CXperts are content, it translates into superior customer experiences.

Our Platform Features

  • Omni-channel
  • AI-powered compliance analytics
  • Broad information gathering to accurately depict our experts performance
  • Customer feedback 
  • 100% Quality assurance monitoring
  • Redundancy
  • PCI Certified  & HIPAA Compliant

Our solutions.

Customer Care

Customer care

Our CXperts care for your customers throughout the entire brand journey, ensuring total satisfaction with every interaction
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Social Media Moderation

Social Media Moderation

Your customers deserve the VIP treatment every single time. Don’t just meet their expectations, exceed them with the best experiences possible.
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Technical Support

Technical support

If knowledge is power, then our CXperts are superheroes, ready to support your customers with their incredible technical abilities
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Sales

Sales

Looking for resilient, experienced sales advisors who live and breathe the buyers’ journey? Look no further than CXperts.
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Back Office

Back Office

When admin is holding you back, our CXperts are on-hand to cover the boring stuff so you can focus on growing your business.
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Work From Home

Work From Home

Exceptional talent, available everywhere. Our virtual CXperts have no limits, and neither do our brand partners.
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Collections

Collections

Efficient collections can reduce costs, save time, and improve cash flow. With a dedicated team of CXperts, you can too.
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