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Discover the latest insights, news, product updates and industry trends from the cxperts.
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June 2025 (2)
May 2025 (4)
March 2025 (2)
February 2025 (3)
January 2025 (1)
November 2024 (1)
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September 2024 (1)
August 2024 (4)
What Businesses and BPOs Need to Know about the Modern Customer
August 13, 2024
What does today’s customer “look” like? We love those viral
Discover Why Every Business Needs a Contact Center Today
August 6, 2024
The quick answer is YES. There are quite a few
Is Your CX Protocol Ready for 2025?
July 25, 2024
When asked what life will be like in 2025 after
Enhancing Business Growth with Effective Back Office Operations
July 18, 2024
What can a back office operations model do for your
Get Your Back Office Operations Right From the Get Go.
July 10, 2024
Back office Storytime… One of our clients, Company LMN (name
The Importance of Back Office Operations to Business Success
June 25, 2024
In today’s fast-paced corporate environment, customer-facing activities—sales presentations, marketing initiatives,
Customer Service: Debunking Myths, Separating Fact and Fiction
June 14, 2024
Effective customer service is every successful business’ secret sauce. While
Enhancing Your Own Customer Experience… the Right Way
June 3, 2024
Gone are the days when a unique CX (customer experience)
Asia, Unparalled When It Comes to Good Customer Service
May 28, 2024
Consumer expectations of what it means to offer “exceptional customer