Size Matters: The Top Tier CX Suppliers Can’t Always Compete
November 19, 2020
For the past two decades, I have worked for one of the giants of the customer service industry. Today I’m at NEARSOL and enjoying my new role
Discover the latest insights, news, product updates and industry trends from the cxperts.
For the past two decades, I have worked for one of the giants of the customer service industry. Today I’m at NEARSOL and enjoying my new role
The Covid-19 pandemic has dramatically forced an emphasis on resilience across the customer service sector. It has become critical to create a customer service environment
In response to the COVID-19 pandemic, contact centers around the world are pivoting to a work-at-home (WFH) model, representing an unprecedented operational challenge for the BPO industry.
cxperts is a growing, global contact center services company. We are proud of our track record of expansion in the Americas and Asia over the