August 13, 2024

Discover the latest insights, news, product updates and industry trends from the cxperts.

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A man in a beige shirt is thoughtfully looking at a smartphone in his hand, guided by a store employee wearing a light blue polo shirt and a lanyard. The setting appears to be an electronics store with various smartphones displayed on a counter. Another person with orange hair, visible from behind, is also holding a smartphone, examining it. The store is brightly lit with modern, geometric lighting on the ceiling.

What Businesses and BPOs Need to Know about the Modern Customer

August 13, 2024

What does today’s customer “look” like? We love those viral Karen videos… those raw footages that get on our nerves but are so satisfying to

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