Blogs

The term “call center” first came to the fore around 1983 but the service dates back earlier than that.   The key component of all call

The global business scene knows the beauty and power of Manila, Cebu, and Davao — the Philippines’ best known major business hubs.  But the hidden

Cxperts specializes in omnichannel customer experience (CX) solutions.  With clients that span the global market, their comprehensive contact center services were made to encompass every

BPO and Data Security – Is my data really safe? Data security is a crucial aspect of business process outsourcing that is often overlooked in

https://cxperts.us/wp-content/uploads/2024/09/GK-Saint-Rose.mp4 Damage to infrastructure in Luzon and the Visayas caused by typhoon Enteng has gone past P139 million. The DPWH or the Department of Public

In a bustling city, known for its tech-savvy residents, lived a man named Alex. He was a gadget enthusiast, always eager to try out the

We love to connect. Whether its an interaction via social media or real time over a cup of coffee, we know that people have a

What does today’s customer “look” like? We love those viral Karen videos… those raw footages that get on our nerves but are so satisfying to

The quick answer is YES.  There are quite a few who manage to be “off-grid”. Small firms and single proprietorships may manage client relations directly