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The Covid-19 pandemic has dramatically forced an emphasis on resilience across the customer service sector. It has become critical to create a customer service environment
In response to the COVID-19 pandemic, contact centers around the world are pivoting to a work-at-home (WFH) model, representing an unprecedented operational challenge for the BPO industry.
cxperts is a growing, global contact center services company. We are proud of our track record of expansion in the Americas and Asia over the