Blogs

People are profoundly social. Our need to connect with others is so much a part of our DNA that we are wired to interact and

Regardless of the season, Iloilo never fails to captivate both visitors and residents.  However, the Dinagyang Festival—a cultural event in Iloilo City that takes place

2022’s hottest marketing technique came in the form of loyalty programs.  As the world battled to recover from the pandemic’s lasting supply chain problems and

The first lines of customer support are contact centers! This is why addressing the most basic concerns regarding customer experiences begins with addressing issues with

The success of every company depends on the quality of its customer service. Improved customer service can do wonders for a company’s bottom line, online

Profitability in business is directly proportional to the level of client satisfaction. Because of the intense competition in today’s market, many businesses place a high

A Year of CXcellence has brought the cxperts team to an unforgettable night of fellowship, camaraderie, thanksgiving, and recognition. Last October 22, cxperts’ best and

Customer Service Week is recognized and celebrated by thousands of businesses not only in the United States but also all across the globe. They are

New to Outsourcing? When it comes to streamlining processes, lowering expenses, and gaining access to specialized knowledge, one of the most efficient strategies for firms