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Discover the latest insights, news, product updates and industry trends from the cxperts.

Beyond Business: Giving Back Is Who We Are

October 28, 2024

At cxperts, service doesn’t stop at the end of a

A group photo of Cxperts employees and community members during the 'Operation Walang Iwanan' CSR event. The team is seen holding pink donation bags, smiling in a sports court, underlining Cxperts' commitment to community support and customer experience. A banner in the background highlights the event's theme of partnership and giving back

Cxperts CSR: Building Stronger Communities, Delivering Stronger Experiences

September 24, 2024

https://cxperts.us/wp-content/uploads/2024/09/GK-Saint-Rose.mp4 When typhoon Enteng struck Luzon and the Visayas, heavy

The image shows two professionals, a woman and a man, engaged in a conversation in a modern office setting. The woman, wearing a light pink blazer, is smiling and looking at the man, who is dressed in a light-colored suit. They appear to be discussing something, with a laptop and some papers on the table in front of them. The background includes glass walls and a bright, open office environment.

Defining Customer Experience: Getting to the Heart of It All

August 29, 2024

What makes a customer stay loyal, the product they buy,

A customer service representative wearing a brown blazer and a white shirt is seated, holding a notepad and pen in her hands. She is smiling and wearing a headset with a microphone, suggesting she is engaged in a conversation or providing customer support. The background is simple and white, keeping the focus on her.

Insights into the Strategies of the World’s Most Reliable Names

August 21, 2024

We love to connect. Whether it’s an interaction via social

A man in a beige shirt is thoughtfully looking at a smartphone in his hand, guided by a store employee wearing a light blue polo shirt and a lanyard. The setting appears to be an electronics store with various smartphones displayed on a counter. Another person with orange hair, visible from behind, is also holding a smartphone, examining it. The store is brightly lit with modern, geometric lighting on the ceiling.

What Businesses and BPOs Need to Know about the Modern Customer

August 13, 2024

Is the customer still king? In today’s hyperconnected world, the

Three contact center agents working at their desks, each equipped with a laptop and headset. One agent, in the foreground, is smiling and looking up at the camera. The work environment is bright and modern, with large windows letting in natural light

Discover Why Every Business Needs a Contact Center Today

August 6, 2024

Do all businesses really need a contact center? On the

A professional man wearing a headset and working on a laptop, smiling while interacting with a customer. The scene is set in a modern office with large windows, suggesting a focus on customer experience (CX) and remote communication technology.

Is Your CX Protocol Ready for 2025?

July 25, 2024

When asked what life will be like in 2025 after

Enhancing Business Growth with Effective Back Office Operations

July 18, 2024

What can a back office operations model do for your

An office space with several desks and chairs arranged in a modern, open layout. Each desk has computer monitors, office supplies, and personal items, suggesting a busy and productive work environment. The lighting is bright, and the space is designed with a professional, contemporary aesthetic

Get Your Back Office Operations Right From the Get Go.

July 10, 2024

Back office Storytime… One of our clients, Company LMN (name

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Beyond Business: Giving Back Is Who We Are

Cxperts CSR: Building Stronger Communities, Delivering Stronger Experiences

Defining Customer Experience: Getting to the Heart of It All

Insights into the Strategies of the World’s Most Reliable Names

What Businesses and BPOs Need to Know about the Modern Customer

Discover Why Every Business Needs a Contact Center Today

Is Your CX Protocol Ready for 2025?

Enhancing Business Growth with Effective Back Office Operations

Get Your Back Office Operations Right From the Get Go.

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