Media.
Discover the latest insights, news, product updates and industry trends from the cxperts.
categories
May 2025 (4)
March 2025 (2)
February 2025 (3)
January 2025 (1)
November 2024 (1)
October 2024 (2)
September 2024 (1)
August 2024 (4)
July 2024 (3)

Omnichannel Myths – Debunked!
April 24, 2024
More than two decades have passed since the term “omnichannel”

Why great encounters are a must for effective sales
April 16, 2024
A robust customer service culture is at the heart of

Customer Experience Developments to Watch Out For in 2024
February 22, 2024
So you’ve been paying attention and are currently (and consistently)

What does CX Mean to You? A Closer Look at What Truly Matters
February 12, 2024
Yay or nay? Nowadays a product that works is no

Top Secrets of the World’s Most Trusted Brands – What They Do Exactly
January 23, 2024
People are profoundly social. Our need to connect with others

cxperts Joins Dinagyang 2024!
January 18, 2024
Regardless of the season, Iloilo never fails to captivate both

Ramping Up Your Customer Experience with Loyalty in 2024
December 19, 2023
2022’s hottest marketing technique came in the form of loyalty

Contact Center Obstacles – How to Get Past Them
December 13, 2023
The first lines of customer support are contact centers! This

What Is Customer Service, and How Does It Affect Your Business?
November 22, 2023
The success of every company depends on the quality of