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November 2024 (1)
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September 2024 (1)
August 2024 (4)
July 2024 (3)
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February 2024 (2)
Cxperts Conquers Iloilo – The BPO Gem South of Manila
The global business scene knows the beauty and power of Manila, Cebu, and Davao — the Philippines’ best known major business hubs. But the hidden
Cxperts Latinoamerica Goes Above and Beyond with Signature Service
Cxperts specializes in omnichannel customer experience (CX) solutions. With clients that span the global market, their comprehensive contact center services were made to encompass every
How Safe is Safe? BPOs and Data Security Basics
BPO and Data Security – Is my data really safe? Data security is a crucial aspect of business process outsourcing that is often overlooked in
Cxperts CSR Tied Closely to Dedicated Customer Experiences
https://cxperts.us/wp-content/uploads/2024/09/GK-Saint-Rose.mp4 Damage to infrastructure in Luzon and the Visayas caused by typhoon Enteng has gone past P139 million. The DPWH or the Department of Public
Defining Customer Experience. Getting to the Heart of It All
In a bustling city, known for its tech-savvy residents, lived a man named Alex. He was a gadget enthusiast, always eager to try out the
Insights into the Strategies of the World’s Most Reliable Names
We love to connect. Whether its an interaction via social media or real time over a cup of coffee, we know that people have a
What Businesses and BPOs Need to Know about the Modern Customer
What does today’s customer “look” like? We love those viral Karen videos… those raw footages that get on our nerves but are so satisfying to
Discover Why Every Business Needs a Contact Center Today
The quick answer is YES. There are quite a few who manage to be “off-grid”. Small firms and single proprietorships may manage client relations directly
Is Your CX Protocol Ready for 2025?
When asked what life will be like in 2025 after the emergence of the worldwide pandemic and other catastrophes in 2020, around 915 inventors, developers,