Media.
Discover the latest insights, news, product updates and industry trends from the cxperts.
categories
March 2025 (2)
February 2025 (3)
January 2025 (1)
November 2024 (1)
October 2024 (2)
September 2024 (1)
August 2024 (4)
July 2024 (3)
June 2024 (3)
The Secret Sauce to BPO Training Success
September 15, 2023
The practice of outsourcing functions to a Business Process Outsourcing
Outsourcing Your CX Is More Effective
August 31, 2023
How can Outsourcing help your CX? What is CX? The
Outsourcing? Head to the Philippines. Here’s Why
August 16, 2023
Excellent Outsourcing Services Comes Naturally for Philippine-Based BPOs! From majestic
Growing, Expanding, Covering the World One Hub at a Time
July 21, 2023
No one knows a tourist destination better than a local!
Outsource These Tasks to an Offshore Healthcare Team
July 14, 2023
Outsource These Tasks to an Offshore Healthcare Team If there’s
Artificial Intelligence and the Future of Our Call Centers
June 2, 2023
Artificial Intelligence or AI is taking an ominous turn. Will
Want to Delight Customers? (Put Your Employees First)
May 22, 2023
Great visions begin in the boardroom. But cascading this vision
Can CX Issues Be Random?
May 10, 2023
Challenging clients. We’ve dealt with them. We know them. We’ve
Eddie Vaca, cxperts COO Talks About KPI-Driven Decision Making
April 27, 2023
The 19th Annual Customer Contact East (A Frost Sullivan Executive