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Discover the latest insights, news, product updates and industry trends from the cxperts.
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August 2025 (3)
June 2025 (4)
May 2025 (4)
March 2025 (2)
February 2025 (3)
November 2024 (1)
October 2024 (2)

Eddie Vaca, cxperts COO Talks About KPI-Driven Decision Making
April 27, 2023
The 19th Annual Customer Contact East (A Frost Sullivan Executive

Cxperts Visits Concordia Children’s Services
April 20, 2023
At cxperts, the words PASSION and EMPATHY ring true not

Why CX Should Be Your Top Business Goal
April 5, 2023
The customer experience strategy is key to achieving your business

The Philippines is the Mecca for Global Outsourcing
March 28, 2023
Not too long ago, having a global outsourcing base in

Be Mindful. Be Grateful. Be Kind Chasing “Happy” in the Workplace
March 21, 2023
cxperts joins the world in celebrating the International Day of

BPO Market in APAC up by 8% in the next 10 years
March 15, 2023
For the period covering 2023 to 2033, the Business Process

Embracing Equity for A Better World
March 9, 2023
“Wise women can predict the future because they create it!”

Reality Check… It Isn’t Always The Price Tag (Empathy’s Role in the Customer Experience)
February 28, 2023
A few months ago, Company X launched its version of

cxperts, Re-engineering the Customer Experience
February 23, 2023
Organizations and global businesses have been re-engineering their customer experience